English Privacy Policy

Data protection and cookie policies

Data protection in the services of the City of Helsinki

This website follows the City of Helsinki’s data protection policies. You can read about these policies on the City’s data protection page at https://www.hel.fi/helsinki/en/administration/information/data-protection.

Cookie policies

A cookie is a small file that is invisible to the user and saved by the browser on the user’s computer or mobile device when the user visits a website. Almost all websites use cookies. Cookies enable websites to carry out functions such as creating customised user experiences, keeping track of visits to the page in question and identifying the user’s device in the future, remembering the user’s language settings and whether the user has logged in to an online service, for example, whereby the user does not have to log in again every time.

Based on their purpose, cookies are categorised into essential and non-essential cookies. Essential cookies are needed for the web page’s general functions. Non-essential cookies are used to collect information about the user’s actions on the web page, and the information is then used for purposes such as analyses, statistics, monitoring and marketing.

This website only uses essential cookies.

Essential cookies used on the website

This website utilises the following cookies that are necessary for its functions:

Polylang: The cookie is used for implementing the language options of the website and maintaining the user’s selected settings when the user is browsing the website. The operating time of the cookie is limited to 24 hours.

Utilising third-party services as part of the website

The survey featured on the ‘Participate in a survey’ page of the website utilises a survey service provided by a third party (Typeform). When participating in the survey, the user is directed to an external website, the data controller of which is Typeform. The service terms and cookie policies of the website can be found at https://admin.typeform.com/to/dwk6gt.

Disabling cookies

If you do not want to allow the use of cookies, you can disable them in the settings of your browser. However, if you disable cookies, you may not be able to use all the functions of this website that utilise cookies for improving the user experience.

Feedback and contact information

The operator responsible for the website’s data protection:

City of Helsinki, City Executive Office

Email: ai@hel.fi